Answer: Eligible users must access the housing portal to book room assignments. Portal access varies by registrant group. Please refer to the applicable Help Center article for your registrant group if you need assistance accessing the housing portal.
Step-By-Step Instructions
Upon reaching the housing portal booking page…
- Select your intended Check-in and Check-out dates at the top of the landing page.
- Change the number of Rooms from default value “1” to the number you intend to book this session.
- Adjust the Guests per room quantity to the desired number.
⚠ Don’t exceed the room limit listed in your booking invitation. The website allows up to 20 rooms in a single session, regardless of your individual room limit. - Press Search to display the selection of hotels and room types meeting your criteria
- Choose a hotel from among the types displayed using the corresponding Select button.
- Review the available room types displayed. Click < back to hotels list to view other hotel properties as desired.
- Adjust the number of rooms per type you want to book, making sure the total number matches the number or rooms you set for your search, then press Select for each room type to add that quantity of rooms to your Reservation Summary displayed at right.
- Review the booking summary displayed at right. If everything looks good, click Next to proceed to the Booking Contact Information page. If you wish to make changes adjust the quantities per room type and the cart will update accordingly.
- ⚠ Upon arriving at the Booking Contact Information page you have 10-minutes to complete your booking. If you cannot complete your booking in time, your rooms will be released and you’ll need to start over. Submit your personal information and billing information, then click Next to proceed to the Guest Information page(s).
- On reaching the Guest Information page, you’ll notice your booking contact information has been input to serve as default guest information for all of your pending room assignments. You may edit guest information for each room now, but we recommend accepting the defaults to complete your booking, then return to the housing portal later to update room guest information to your satisfaction. Press Next to reach the Review Your Reservation page.
- Review your booking details. Review the applicable Reservations Policies and Q-rooms Terms of Service & Privacy Policy by checking the two mandatory consent boxes. Press Confirm request to complete your booking.
- You will be redirected to a confirmation page summarizing your room assignment with options to Edit, Cancel, or Add to Calendar. You may perform any or none of these actions and simply close your browser window.
After booking, you’ll receive a master acknowledgment emailed to the address submitted with your booking contact information. The master acknowledgment includes sub acknowledgments for each of the room assignments booked during your session. Review the booking details for accuracy and retain the acknowledgment for your records. You will need the acknowledgment number to return to housing portal to modify/cancel individual room assignments and to submit booking support requests pertaining to individual room assignments.
⚠ Tip: If your room limit qualifies you to book additional rooms, you can access the housing portal to begin another booking session.
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