Answer: Users must access the housing portal to book a room assignment. Portal access varies by registrant group. Please refer to the applicable Help Center article for your registrant group if you need assistance accessing the housing portal.
Step-By-Step Instructions
Upon reaching the housing portal booking page…
- Select your intended Check-in and Check-out dates at the top of the landing page.
- Leave the Rooms field set to the default value of “1”.
- Adjust the Guests per room quantity to the desired number.
- Press Search to display the selection of hotels and room types meeting your criteria
- Choose a hotel from among the types displayed using the corresponding Select button.
- Review the available room types displayed.
- Select an available room type or click < back to hotel list to close that hotel and view another.
- Upon selecting a room type, review the Reservation Summary displayed at right. If everything looks good, click Next. If you wish to make changes click Edit reservation.
- ⚠ On reaching the Guest Information page you have 10-minutes to complete your booking (proceeding through Guest Information and Payment Information pages details). If you cannot complete your booking in time your selected room will be released, and you’ll need to start over. Submit the required information for each room guest. Press Next to go to the Payment Information page.
- Submit the required payment information and press Next to reach the Review Your Reservation page.
- Review your booking details. Review the applicable Reservations Policies and Q-rooms Terms of Service & Privacy Policy by checking the two mandatory consent boxes. Press Confirm request to complete your booking request.
- You will be redirected to a confirmation page summarizing your room assignment with options to Edit, Cancel, or Add to Calendar. You may perform any or none of these actions and simply close your browser window.
After booking, you’ll receive an acknowledgment emailed to the address submitted with your guest information. Review the booking details for accuracy and retain the acknowledgment for your records. You may need the acknowledgment number to return to housing portal to modify/cancel the room assignment and to submit booking support requests pertaining to the room assignment.
Next Article: Basics — How do I modify or cancel my room assignment?